Your item can be transferred to a scammer exclusively on your initiative, Shadowpay Trademanager transfers the item only to the correct recipient.
There are cases when a scammer obtains a seller's "API key" and takes advantages of it:
a) Click "Edit Profile" on your Steam profile page.
b) Click "My Privacy Settings".
c) Set your profile, games information and inventory to "public".
Steam Guard allows you to accept trades that only give you skins without confirming the trade in Steam mobile application. Trades in which you give out some skins however should be confirmed.
7 days after setting up Steam Guard you will be able to trade freely, until then content of your trades will be held in escrow for up to 15 days.
We calculate skin prices based on few marketplaces (including the Steam's one) so prices might differ a bit.Service fee is included in skin price reduction.
We accept almost any item above $0.10. Some items are not accepted because of their being unpopular on marketplaces.
You can only see tradable items which are not trade-locked (up to 7 days) and which could be accepted by ShadowPay.
We take 5% from selling items and 5% on each payout
Contact the desired website's support, they have all tools to check your deposit. If they are not able to help, contact ShadowPay's support - support.shadowpay.com.
Sometimes withdrawal payment processing might take up to 10 days.
Go to "Withdraw" tab of your Shadowpay profile and use the Hellcase merchant withdrawal.
You can only withdraw money obtained from selling skins. The balance received from refill could only be used to buy skins.
Create a support ticket and send us payment details please.
We can fully return the deposit only until the funds are used for purchases. The refund can only be made to the same payment provider. Please note that money that has been credited using cryptocurrency is not refundable.